COURSE OFFERINGS
Addressing Abuse and Neglect Challenges:  A Scenario Approach
Organizations providing support services to vulnerable populations such as people
with disabilities, face unique challenges that may increase an organization’s exposure to liability resulting from
allegations of abuse and neglect.  Further an organizational culture poisoned by attitudes of insensitivity is
fertile ground to undermine the quality of life of those supported.  

Through a series of challenging vignettes developed by Dr. Tom Pomeranz, managers
and supervisors gain critical skills to proactively address potential as well as actual situations of abuse and
neglect.  The participants are organized into small groups of 4-7 individuals and presented with challenging
scenarios depicting abusive and neglectful staff interactions with those they support.    

This workshop’s instructional format allows each of the small groups to process what action steps they
would employ to resolve the abuse or neglect situation presented.  Following the presentation of each groups’
action steps Tom and the groups critique each other’s conclusions and Tom offers his response to the
scenarios.  This activity gives the organization insight and the catalyst to modify it’s current personnel policies
and practices, human resource role/s, liability exposure and, most importantly, a renewed zeal to protect the
rights and humanity of those individuals supported.  
©Universal LifeStiles, L.L.C.
8126 Wellsbrook Drive
Indianapolis, IN 46278
Phone: (317) 871-2092 | Fax: (317) 871-2096
tpomer@aol.com
Universal LifeStiles, L.L.C.
...Overcoming Life's Obstacles