Universal Enhancement
Universal LifeStiles, L.L.C.
...Overcoming Life's Obstacles
COURSE OFFERINGS
Resolving Personal Challenges



Organizations providing support services to vulnerable populations such as people with disabilities,
are faced with unique personnel challenges that may increase the
organization’s exposure to
liability and impact the quality of life of those supported.
 Through a series of challenging vignettes
developed by Dr. Tom Pomeranz, managers
and supervisors working in the field of disabilities
gain critical supervisory skills to
proactively address significant personnel issues to limit liability.  
The participants are
organized into small groups of 4-7 individuals and presented with challenging
administrative and human resource scenarios frequently encountered by management.  A few of the
topical areas discussed include but are not limited to:  allegations of physical abuse; neglect; on the
job substance abuse; theft of individual’s funds; breach of confidentiality;  sexual
harassment;
falsifying individual records, etc.

This workshop’s instructional format allows each of the small groups to process what action steps
they would employ to resolve the personnel issues presented.  Following the presentation of each
groups’ action steps, Tom critiques the conclusions and offers his response to the scenarios.  



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©Universal LifeStiles, L.L.C.
8126 Wellsbrook Drive
Indianapolis, IN 46278
Phone: (317) 871-2092 | Fax: (317) 871-2096
tpomer@aol.com
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