Universal Enhancement
Universal LifeStiles, L.L.C.
...Overcoming Life's Obstacles
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Addressing Abuse and Neglect Challenges:  A Scenario Approach




Organizations providing support services to vulnerable populations such as people
with disabilities, face unique challenges that may increase an organization’s exposure to liability
resulting from allegations of abuse and neglect.  Further an organizational culture poisoned by
attitudes of insensitivity is fertile ground to undermine the quality of life of those supported.  

Through a series of challenging vignettes developed by Dr. Tom Pomeranz, managers
and supervisors gain critical skills to proactively address potential as well as actual situations of
abuse and neglect.  The participants are organized into small groups of 4-7 individuals and
presented with challenging scenarios depicting abusive and neglectful staff interactions with those
they support.    

This workshop’s instructional format allows each of the small groups to process what action steps
they would employ to resolve the abuse or neglect situation presented.  Following the presentation
of each groups’ action steps Tom and the groups critique each other’s conclusions and Tom offers
his response to the scenarios.  This activity gives the organization insight and the catalyst to modify
it’s current personnel policies and practices, human resource role/s, liability exposure and, most
importantly, a renewed zeal to protect the rights and humanity of those individuals supported.  


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©Universal LifeStiles, L.L.C.
8126 Wellsbrook Drive
Indianapolis, IN 46278
Phone: (317) 871-2092 | Fax: (317) 871-2096
tpomer@aol.com
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