Universal Enhancement
Universal LifeStiles, L.L.C.
...Overcoming Life's Obstacles
COURSE OFFERINGS
Managing Anger and Its Consequences












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In this highly motivating and practically oriented
training, Dr. Tom Pomeranz provides attendees with
the essential competencies to enhance their skills to
manage anger and its consequences.  The session
analyzes the causes of inappropriate behavior and
reveals that anger is an expression of unmet need.  
Attendees gain familiarity with the anger spiral and learn
strategies to stop and reverse the escalation of anger in
themselves as well as others.  Best practice strategies
are detailed to enhance skills in finding points of
agreement, negotiating toward resolution, reading body
language, stating one’s opinion clearly and managing
“back lash.”  Tom discusses that thoughts and feelings
such as “I want it now!” “Do it for me!” and “It’s just
not fair!” contribute to the challenge of managing one’s
anger.

As a strategy to promote socially acceptable
behavior the following values will be discussed:

  • People have the ability to control themselves.
  • People who stay calm in stressful situations
    can assist others to remain calm.
  • Anger is an expression of frustration, anxiety
    or fear.
  • Anger communicates unmet need.
  • Negotiation skills are more valuable than
    control methods.
  • People change when supported by strong,
    positive relationships.
  • People who can make choices and control
    their own lives have less need to attempt to
    control others.
  • People are responsible for their own behavior.
©Universal LifeStiles, L.L.C.
8126 Wellsbrook Drive
Indianapolis, IN 46278
Phone: (317) 871-2092 | Fax: (317) 871-2096
tpomer@aol.com
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