| ...Overcoming Life's Obstacles |
| COURSE OFFERINGS Sensitivity: An Empathetic Approach |
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This session provides attendees with an extensive variety of best practice approaches, promoting “sensitive” ways of behaving when interacting with people with disabilities. Dr. Pomeranz details the linkages between: knowledge/experience – beliefs/attitudes and their resulting influence on behavior. This thought provoking and inspiring training provides attendees with insight as to how: language, voice intonation, accessibility, touch, humor, voice volume, etc. are the keys to opening the door to respectful interactions. This session is intended for individuals who may either experience frequent or infrequent contact with people with a disability. The subtleties in behavior that differentiate empathy from sympathy are extensively explored. Attendees will be able to: use appropriate terminology, practice disability-related etiquette, feel comfortable with including people with disabilities in their job and social relationships, demonstrate how to relate and communicate with people with disabilities, be appreciative of the abilities of people with disabilities and explain techniques and strategies to use when interacting with people with disabilities. |
| ©Universal LifeStiles, L.L.C. 8126 Wellsbrook Drive Indianapolis, IN 46278 Phone: (317) 871-2092 | Fax: (317) 871-2096 tpomer@aol.com |
